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| Russian | English |
| средство диагностики технической поддержки Майкрософт | MSDT (A system used by PSS for gathering customer configuration information for diagnostics through an improved process and tool) |
| средство диагностики технической поддержки Майкрософт | Microsoft Support Diagnostic Tool (A system used by PSS for gathering customer configuration information for diagnostics through an improved process and tool) |
| средство поддержки базы данных | database maintenance tool (One of a number of utilities that allow users to back up, restore, and check for errors in the Business Contact Manager for Outlook database) |
| средство поддержки для партнёров RMtP | RMtP (A web-based tool that allows Certified and Gold Certified Partners to get support directly from Microsoft technical experts) |
| средство поддержки для партнёров RMtP | Response Management through Partner (A web-based tool that allows Certified and Gold Certified Partners to get support directly from Microsoft technical experts) |