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queue-less waiting system (The idea was announced for the upgraded Dumbo attraction that will be part of the Magic Kingdom Fantasyland Attraction. It has been tested recently at Disney's Hollywood Studios on Rock-n-Roller Coaster with Aerosmith. Rather than feed guests into either a fastpass or standby queue, they hand the standby guests a boarding pass with a number on it. Fastpass guests proceed as normal and standby guests are herded into a holding area. The guest can't leave the holding area during the wait, but there are games to play or other forms of entertainment to make the time fly by. Then when the time to board comes near their boarding pass number is flashed on a board and the guest has five minutes to report for their loading opportunity. This system doesn't reduce waiting time for standby guests, but it does give Disney another opportunity to provide total guest satisfaction instead of a stressful wait. Victorian) |
