| gen. |
точка взаимодействия (Touchpoints are all of the physical, communication and human interactions audiences experience over their relationship with an organization (wiki) Alexander Demidov); способ взаимодействия (A touchpoint can be defined as any way consumers can interact with a business organization, whether it be person-to-person, through a website, an app or any form of communication • be clear on the touchpoints vogeler); метод взаимодействия (A touchpoint can be defined as any way consumers can interact with a business organization, whether it be person-to-person, through a website, an app or any form of communication • be clear on the touchpoints vogeler) |
