moment of truth(A moment of truth is when an interaction occurs between a customer and the service provider that can leave a lasting positive or negative impression on a customer. Millie)
post-insolvency interest(проценты с момента начала конкурсного производства, при наличии избыточных средств. Относится к кредитным учреждениям. 12 CFR § 360.7 – Post-insolvency interest: Post-insolvency interest. Interest calculated from the date the receivership is established on proven creditor claims in receiverships with surplus funds.cornell.eduFarrukh2012)
