Речь о принтерах и e-Maintenance:
The Remote Diagnostics System (RDS) is the software that en-ables communication with the devices. RDS hence monitor the status and condition of the devices and distribute the information if so requiredю The system is activated by triggers. A trigger is a situation that may require action from the Service Provider and could for in-stance be a paper jam. The trigger could also be a time interval in which the meters should be read, a front cover being opened, a specified number of paper jams occurring at the same place within a given period or toner running low.

Спасибо большое.