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| English | Russian |
| complaint letter | жалоба (в письменном виде: The female shopper said the store employee had then told her a joke of a sexual nature. The incident sparked a complaint letter to Schiffman Foods Inc., which owns the store. ART Vancouver) |
| file a complaint | направить жалобу (with – в: file a complaint directly or anonymously through a toll-free telephone or an online form ART Vancouver) |
| file a complaint | пожаловаться (She's threatening to file a complaint. I think you should talk to her. • If you believe you were treated unfairly by the RCMP, file a complaint. ART Vancouver) |
| file a formal complaint | подать жалобу (в письменном виде в соотв-щие инстанции: I'll definitely file a formal complaint so this can be investigated. ART Vancouver) |
| file a formal complaint | обратиться с жалобой (в письменном виде в соотв-щие инстанции: I'll definitely file a formal complaint so this can be investigated. ART Vancouver) |
| investigate a complaint | рассмотреть жалобу (Complaints are investigated promptly. ART Vancouver) |
| legitimate complaint | обоснованная жалоба или обеспокоенность (Servers are not surprised if a customer has a legitimate complaint. For example, it is absolutely unacceptable for anything to be dirty. Linch) |